UPMACS Professional Software Services
Product, System and Developer Support
UPMACS’ 30 year reputation is built on quality service. From your first contact with UPMACS, through on-site integration & testing, to post-sales support, you will learn for yourself that UPMACS’ blend of quality & service is second to none.
Software & Turnkey System Support
All state-of-the-art software products have a demanding customer base. As a company, UPMACS knows that maintaining state-of-the-art status means listening and responding to customers attentively. From minor bug reports to elaborate feature requests, satisfying customers is at the core of the UPMACS’ ongoing success.
Software & System Support
The UPMACS development system is truly unique in it’s simplicity. This combined with the single UPMACS station file concept* make the task of supporting UPMACS developers fast and effective regardless of their geographical location. Issues in a typical developer support call can be resolved via e-mail with attachments and (if needed) a brief telephone exchange.
*An UPMACS station file (data base) is built using the UPMACS development system. This single station file includes all station configuration details for drivers, ports, registers, screens & SCL programs. The UPMACS station file is run in the UPMACS Operate software.